Customer Service Representative
Hot-Line Freight System, Inc.
Hot-Line Freight System, Inc.
West Salem, WI West Salem, WI Full-time Full-time $16 - $18 an hour $16 - $18 an hour 3 days ago 3 days ago 3 days ago Detailed
Job Description:
Answer and support all inquiries from internal Carrier Sales Managers and Dispatchers.
Coordinate and confirm scheduled appointments with internal team, carriers, suppliers and clients.
Enter and verify shipment tenders.
Monitor and follow-up on on-time pickup and delivery.
Prepare and provide daily tracing reports as required.
Communicating orders, movement instructions, load movements, and other information to dispatchers, carriers, and customers.
Recording, maintaining, and providing shipment arrival & departure information.
Timely status information updates; documenting service performance and equipment tracking.
Any other task requested related to scanning, documentation support, fax, and photocopies as a general support to the well-being of the operation.
Skills & Requirements:
High school diploma, DEC, or equivalent with 1-3 years of experience in a similar type of position, ideally in a logistics work environment.
Intermediate to advance with IT systems and Microsoft Suit.
Advanced data entry skills.
Good Analytical and fast decision-making abilities.
Dynamic, good communication and customer service oriented.
Good and fast execution and able to multitask.
Good learning and organization abilities Job Type:
Full-time Pay:
$16.
00 - $18.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Work Location:
In person Skills & Requirements:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Hot-Line Freight System, Inc.
West Salem, WI West Salem, WI Full-time Full-time $16 - $18 an hour $16 - $18 an hour 3 days ago 3 days ago 3 days ago Detailed
Job Description:
Answer and support all inquiries from internal Carrier Sales Managers and Dispatchers.
Coordinate and confirm scheduled appointments with internal team, carriers, suppliers and clients.
Enter and verify shipment tenders.
Monitor and follow-up on on-time pickup and delivery.
Prepare and provide daily tracing reports as required.
Communicating orders, movement instructions, load movements, and other information to dispatchers, carriers, and customers.
Recording, maintaining, and providing shipment arrival & departure information.
Timely status information updates; documenting service performance and equipment tracking.
Any other task requested related to scanning, documentation support, fax, and photocopies as a general support to the well-being of the operation.
Skills & Requirements:
High school diploma, DEC, or equivalent with 1-3 years of experience in a similar type of position, ideally in a logistics work environment.
Intermediate to advance with IT systems and Microsoft Suit.
Advanced data entry skills.
Good Analytical and fast decision-making abilities.
Dynamic, good communication and customer service oriented.
Good and fast execution and able to multitask.
Good learning and organization abilities Job Type:
Full-time Pay:
$16.
00 - $18.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Work Location:
In person Skills & Requirements:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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